여행 & 관광 분야 일자리의 미래: 인력 전략을 바꾸는 주요 트렌드

The Future of Work in Travel & Tourism: The key trends shaping workforce strategies

 

이 보고서는 세계 여행 및 관광 산업의 인력 문제를 다루고 있으며, 일자리와 근로 형태에서의 트렌드 변화와 기업들이 직면한 인력 문제, 그리고 이에 대한 실질적인 해결 전략을 세우는 구체적인 방향과 해법을 제시하기 위한 연구입니다.   

 

<Contents>

Foreword

Executive summary

1. The Shifting Employment Landscape

  Challenges facing the sector's labour market

  Skills in the Travel & Tourism Workforce: Current and Future Trends

  Managing Workforce Demand

2. Employment Impact: Future Labour Supply & Demand Gaps

  Labour Shortages

  Skills Shortages

  Summary

3. Recommendations: Future-Proofing the Travel & Tourism Workforce

  Tackling the labour shortage

     1: Attract young people to the sector

     2: Facilitate career progression to boost retention

     3: Ensure decent working conditions and inclusivity

     4: Use technological advances to boost productivity

     5: Manage fluctuating workforce demand

  Tackling the skills shortage

     6: Improve the provision of Travel & Tourism qualifications

     7: Strengthen collaboration and alignment between businesses and education providers

     8: Provide upskilling and lifelong learning across the sector

4. Conclusion

Endnotes

Appendix: Research methodologies and additional data

     1. Survey and Interview Analysis

     2. Employment Impact Research: Methodological note and additional data

Acknowledgements

 

 

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